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2003 was not only memorable for being one of the longest, hottest summers on record but it’s the year that Lights4fun all began. From the family kitchen table in Harrogate, the initial ideas were being created, and juggling work with children and animals became the norm!
Tim Naughton, our founder, was disillusioned with the quality of ‘outdoor Christmas
lights’ sold in the UK. Three successive sets bought from a local garden centre all failed
almost instantly. He looked to source a better product, which after many months of research
Tim eventually found in Germany. Sixteen years later we still sell that same item, updated
and robustly manufactured in rubber cabling to beat the worst of European winters. This
outdoor connectable String Light is now one of our best sellers and has hundreds
of satisfied customer recommendations.
So back in those early days our idea was to set up a business, having found a gap in the
market, and what we lacked in experience was always made up for by unlimited enthusiasm
and a desire to provide outstanding customer service. We’ve grown a lot since then, but our
quest to provide great products & incomparable customer service remains the force behind everything we do.
Today we offer more than 700 different decorative lights, each one serving a purpose.
We are incredibly fussy about our quality standards, but the detail we insist upon sets us apart. Our wonderful customers come back time and time again, and they deserve peace of
mind, so we offer a two-year guarantee on every product we sell.
On the rare occasions when a product or delivery goes wrong, we take it personally.
We work really hard to resolve any issues with pride and professionalism. Our specialist
Customer Experience team have the go ahead to make decisions their Mum would be proud of. Happy customers is what we are all about and we are humbled to receive complimentary feedback from more than 50,000 purchasers.